Skip to main content
Legal

Privacy Policy

Your privacy is part of our hospitality. This policy explains what information we collect and how we use, share, and protect it.

Last Updated: September 18, 2026

Information We Collect

When you interact with Nani Cuisine, we may collect:

  • Contact details you provide — name, email address, and phone number.
  • Event inquiry details — event type, date, location, guest count, service requested, cuisine and dietary preferences, budget range, and event notes.
  • Communication preferences and any marketing consent you grant.
  • Technical information such as browser type, device, and pages visited, collected automatically to improve site performance.

How We Use Your Information

  • Responding to catering, private chef, and event inquiries with quotes and availability.
  • Scheduling consultations and coordinating event planning details.
  • Sending confirmation messages, follow-up communications, and appointment reminders.
  • Delivering seasonal menus, event inspiration, and marketing emails when you have opted in.
  • Improving our menus, services, website experience, and guest communications.
  • Complying with legal obligations and protecting against fraud.

How We Share Your Information

We do not sell your personal information. We may share it only in limited circumstances:

  • With trusted service providers who support our operations (such as CRM, email, and SMS platforms) under contractual confidentiality obligations.
  • With your consent or at your direction.
  • When required by law, court order, or to protect our rights and safety.
  • In connection with a business transfer, merger, or asset sale, with notice to you.

SMS & Text Messaging

If you provide your phone number and consent, we may send you text messages regarding your inquiry, appointment reminders, and follow-up communications. Message and data rates may apply. You may opt out at any time by replying STOP. For full details, please review our SMS Terms & Conditions.

Cookies & Tracking

Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve functionality. You can control cookies through your browser settings; disabling them may affect some features.

Data Retention

We retain your information for as long as necessary to provide our services, respond to inquiries, and comply with legal obligations. You may request deletion of your data at any time, subject to legal retention requirements.

Your Privacy Rights

  • Access — request a copy of the personal information we hold about you.
  • Correction — ask us to correct inaccurate or incomplete information.
  • Deletion — request that we delete your personal information.
  • Opt-out — unsubscribe from marketing emails or withdraw SMS consent at any time.
  • Restriction — request that we limit how we use your information.

To exercise any of these rights, contact us at privacy@nanicuisine.com.

Security

We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from them. If you believe a minor has provided us information, please contact us for removal.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.

Contact Us

Questions about this Privacy Policy? Contact us at privacy@nanicuisine.com or call (800) 555-6264.

Questions about this policy? Reach our concierge team directly.

Call ConciergeRequest Quote